DISQUS

Jonathan Brazil · 2 years ago

Do I read this right Paul, that Postful will have access to view both your out-going mail and your incoming mail? If so I think we just found the stumbling block for companies in terms of privacy and data protection?

Paul Watson · 2 years ago

Well if I were a company using Postful I'd insist on an SLA and T&Cs and Privacy agreements etc. etc.

The same as any mail company has today. Many large companies use 3rd parties for their mailing needs.

Postful doesn't currently do incoming email, just your outgoing.

Jonathan Brazil · 2 years ago

Fore sure on the SLA, but surely 3rd parties are only used for bulk mailing? Perhaps I am wrong but I would have thought that the data protection and privacy would be a concern moreso from the recipient's (customer or whatever) side? I always check that little box to say no 3rd party sharing of details, I thought that would cover bulk mailers too?

Paul Watson · 2 years ago

I don't know what the law says about 3rd party vs. contracting out internal services. I'd assume there is a difference as many firms outsource their accounting work which is definitely sensitive data.

Also I'm not sure how the law sees API systems. With Postful I'd use their API to automate various letters I have to send to my customers.

The "share with 3rd party" check-box in my view is separate to this. That would be PayPal selling/sharing my email to a 3rd party that doesn't provide a core service to PayPal. But if PayPal were to use Postful I wouldn't see that as being part of the "don't share with 3rd party" agreement.

Naturally Postful has to be reliable and responsible and I'd hope their printing and enveloping system is automated and not some Indian slave worker stuffing envelopes and reading my love letters to Paris.